Telecom Call Center Romania

Telecom Call Center services are based on SIP platform for access and Class 4 Switch for multiprotocol interconnections with all major fixed and mobile operators from Romania and worldwide.

Operating own numbering plan, Voice Services are suitable for both large scale deployments with national coverage, but also for small offices with a reduced number of lines. Through the SIP protocol our clients have the possibility of using Voice Services in multiple applications, some of the most popular being Audio Conferences and Video Calls. Mobility is also a key feature. Accounts can be configured on physical devices such as VOIP phones, also on desktops for large deployments in call centers and even on smart phones which are connected to Wi-Fi.

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General office

Telecom Call Center
Canta nr17
Iasi
Romania ,700528
Romania

Phone: 0040741526165
Site: http://www.telecomcallcenter.eu
Contact Person

Platon Claudiu / Administrator
Phone: 0040741526165
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  • Billing and Routing Solution
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Shared and Mirrored Extensions

Shared and Mirrored Extensions Shared Extension is when a group of agents has one and the same extension line. During the incoming call the phone will ring at several agents simultaneously. Mirrored Extensions is when you have one and the same extension line on several phones, in example, in the office, at home and on the cell phone. So when someone calls your extension all you phone sets sharing the same extension will ring.

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